Curious about what we do and how we serve our customers? Visit our blog to find out more!

Emergency Evacuations in a Civil War

A civil war in Northeast Africa has uprooted millions of people, leaving them vulnerable to violence, displacement, and deprivation. In the midst of this crisis, we were requested to provide support to the crisis area. We are specialised in facilitating emergency response flights for critical situations.

In this case study, we will look into how we helped the humanitarian work in Northeast Africa.

Two Air Ambulances Were Sent Close to the Crisis Area

We were requested to join the emergency evacuation operation in April 2023. We possess two fully equipped air ambulances, both accredited by EURAMI, and maintain a skilled aeromedical team on standby 24/7. We have a wide network of partners, who contact us when needed. We offer tailored emergency response air charters worldwide.

In this case, the help was needed within a 24-hour timeframe. We were requested to prepare two aircraft for an upcoming operation with an aeromedical team onboard. We were expected to transfer the aircraft and the staff close to the crisis area quickly.

Challenges of Humanitarian Operations

In humanitarian operations, such as the one at hand, time is of the essence, requiring lots of coordination and rapid response. Our foremost challenge is meeting tight schedules and making swift arrangements. It was crucial for emergency aid to reach the crisis area within a 24-hour timeframe. In addition to procuring suitable aircraft and flight crew, we ensure the presence of highly skilled medical personnel and obtain the necessary flight and landing permits.

We maintained air ambulances ready to take off at a moment’s notice, remaining stationed in the crisis area for a week. The unpredictable nature of the situation demands utmost readiness, as we need to be prepared for evacuations. Our commitment lies in providing comprehensive support and addressing the unforeseen challenges that arise during emergency operations.

Despite the challenges, we were able to successfully transfer the aircraft to the desired location.


Preparedness and Support Are Crucial in Emergency Operations

In this particular operation in Northeast Africa, we had a crucial role in ensuring preparedness and support. In a crisis situation, it’s important to be proactive and make a strategic decision to have the air ambulances on standby.

The presence of these fully equipped air ambulances served many purposes in the crisis area. It provided reassurance to the team working in the crisis, knowing that immediate medical assistance and transportation were readily available if needed. This played a vital role in boosting the morale and mental well-being of the personnel involved.

If you require humanitarian flights – cargo, passenger or ambulance – or would like to learn more about our 24/7/365 global services, please reach out to us. We are ready to support you in organising and executing efficient emergency operations. Whether you represent an NGO, a UN entity, an organisation part of the RC family or a government agency – any humanitarian organisation – we have the resources and experience to assist you. Together we can make a difference when it matters most.

Please reach out to us if you have questions or would like us to arrange an aircraft for a disaster aid flight.